Accessibility checker in the toolbar
task australia Updated Sep 10, 2026 1 min read accessibility-checker.md
Accessibility checker in the toolbar enables you to identify and resolve accessibility related issues in a Knowledge article.
Before you begin
Open the Knowledge article in which you want to use the Accessibility checker.
Role required: user with contribute access
Procedure
-
Navigate to All > Knowledge > Articles > All.
-
Select a Knowledge article.
-
Select the Accessibility checker icon in the toolbar of the article body.
-
View accessibility-related issues in the Accessibility Checker window along with suggestions for resolution of each issue.
-
Select Repair to implement the suggestion, or Ignore.
If there are no accessibility issues in the article, then the Accessibility Checker window displays a success message:
TextNo accessibility issues detected
44 lines · 1.6 KB
---
title: Accessibility checker in the toolbar
description: Accessibility checker in the toolbar enables you to identify and resolve accessibility related issues in a Knowledge article.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/accessibility-checker.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Editing functions for knowledge articles in the HTML editor, Creating and maintaining articles, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Accessibility checker in the toolbar
Accessibility checker in the toolbar enables you to identify and resolve accessibility related issues in a Knowledge article.
## Before you begin
Open the Knowledge article in which you want to use the Accessibility checker.
Role required: user with contribute access
## Procedure
1. Navigate to **All** > **Knowledge** > **Articles** > **All**.
2. Select a Knowledge article.
3. Select the **Accessibility checker** icon in the toolbar of the article body.
4. View accessibility-related issues in the **Accessibility Checker** window along with suggestions for resolution of each issue.
5. Select **Repair** to implement the suggestion, or **Ignore**.
If there are no accessibility issues in the article, then the **Accessibility Checker** window displays a success message:
```
No accessibility issues detected
```
| title | Accessibility checker in the toolbar |
| description | Accessibility checker in the toolbar enables you to identify and resolve accessibility related issues in a Knowledge article. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/accessibility-checker.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Editing functions for knowledge articles in the HTML editorCreating and maintaining articlesKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |