Compare knowledge article versions in Agent Workspace
Select and compare two versions of a knowledge article in Agent Workspace to view the differences between them.
Before you begin
You must have contribute access to the knowledge base that stores the knowledge article.
Role required: agent_workspace_user
Note: For comparison of the knowledge article versions in the Next Experience UI, see Compare two versions of an article.
Procedure
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Navigate to All > Agent Workspace > Agent Workspace Home.
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Click Lists > Knowledge > All Articles.
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Click the link to a knowledge article for which you want to compare two versions.
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Click Edit to open the Knowledge article form.
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In the Article Versions related list, select the two versions of the article to compare.
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Click Compare.
Result
The Compare versions tab opens within Agent Workspace and lists the fields for the selected versions in a side-by-side format. Any differences between the two versions are highlighted as shown in the following example image.
Related topics
--- title: Compare knowledge article versions in Agent Workspace description: Select and compare two versions of a knowledge article in Agent Workspace to view the differences between them. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/compare-article-versions-agent.html release: australia product: Knowledge Management classification: knowledge-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Authoring a knowledge article in Agent Workspace, Creating and maintaining articles, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Compare knowledge article versions in Agent Workspace Select and compare two versions of a knowledge article in Agent Workspace to view the differences between them. ## Before you begin You must have contribute access to the knowledge base that stores the knowledge article. Role required: agent\_workspace\_user **Note:** For comparison of the knowledge article versions in the Next Experience UI, see [Compare two versions of an article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/compare-two-article-versions.md). ## Procedure 1. Navigate to **All** > **Agent Workspace** > **Agent Workspace Home**. 2. Click **Lists** > **Knowledge** > **All Articles**. 3. Click the link to a knowledge article for which you want to compare two versions. 4. Click **Edit** to open the Knowledge article form. 5. In the Article Versions related list, select the two versions of the article to compare. 6. Click **Compare**. ## Result The **Compare versions** tab opens within Agent Workspace and lists the fields for the selected versions in a side-by-side format. Any differences between the two versions are highlighted as shown in the following example image. **Related topics** [Article versioning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/article-versioning.md)
| title | Compare knowledge article versions in Agent Workspace |
| description | Select and compare two versions of a knowledge article in Agent Workspace to view the differences between them. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/compare-article-versions-agent.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Authoring a knowledge article in Agent WorkspaceCreating and maintaining articlesKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |