Configure the security for Knowledge Management add-in for Microsoft Word
Use the sn_km_word.glide.knowman.word.xframe property to specify all the parent domains in the Microsoft Word Online application in which Knowledge Management - Add-in for Microsoft Word is embedded.
Before you begin
Ensure that you have activated the Knowledge Management - Add-in for Microsoft Word plugin and the application scope is set to Knowledge Management - Add-in for Microsoft Word.
Role required: admin
About this task
The domains you specify for the Microsoft Word application in the sn_km_word.glide.knowman.word.xframe property are used for setting the x-frame-options and content-security-policy headers. These settings securely display the Knowledge Management add-in for Microsoft Word in the online version of Microsoft Word documents.
Note: If you don't set the sn_km_word.glide.knowman.word.xframe correctly, the Knowledge Management - Add-in for Microsoft Word fails to load in the Word document. For more information about resolving such errors, see the Knowledge Word Office Manifest fails validation [KB0860916] article in the HI knowledge base.
Procedure
-
In the navigation filter, enter
sys_properties.list. -
Search for the sn_km_word.glide.knowman.word.xframe property.
-
In the Value field, enter a domain.
For multiple entries, separate the domains with commas.
For example, to enter the Microsoft SharePoint and Microsoft OneDrive domains:
https://*sitename*.sharepoint.com,https://*sitename*-my.sharepoint.com,https://word-edit.officeapps.live.com -
Click Update.
---
title: Configure the security for Knowledge Management add-in for Microsoft Word
description: Use the sn\_km\_word.glide.knowman.word.xframe property to specify all the parent domains in the Microsoft Word Online application in which Knowledge Management - Add-in for Microsoft Word is embedded.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/configure-domain-km-word-add-in.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Knowledge Management - Add-in for Microsoft Word, Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Configure the security for Knowledge Management add-in for Microsoft Word
Use the **sn\_km\_word.glide.knowman.word.xframe** property to specify all the parent domains in the Microsoft Word Online application in which Knowledge Management - Add-in for Microsoft Word is embedded.
## Before you begin
Ensure that you have activated the Knowledge Management - Add-in for Microsoft Word plugin and the application scope is set to Knowledge Management - Add-in for Microsoft Word.
Role required: admin
## About this task
The domains you specify for the Microsoft Word application in the **sn\_km\_word.glide.knowman.word.xframe** property are used for setting the [x-frame-options](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/X-Frame-Options#Syntax) and [content-security-policy](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy) headers. These settings securely display the Knowledge Management add-in for Microsoft Word in the online version of Microsoft Word documents.
**Note:** If you don't set the **sn\_km\_word.glide.knowman.word.xframe** correctly, the Knowledge Management - Add-in for Microsoft Word fails to load in the Word document. For more information about resolving such errors, see the [Knowledge Word Office Manifest fails validation \[KB0860916\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0860916) article in the HI knowledge base.
## Procedure
1. In the navigation filter, enter `sys_properties.list`.
2. Search for the **sn\_km\_word.glide.knowman.word.xframe** property.
3. In the **Value** field, enter a domain.
For multiple entries, separate the domains with commas.
For example, to enter the Microsoft SharePoint and Microsoft OneDrive domains: `https://*sitename*.sharepoint.com,https://*sitename*-my.sharepoint.com,https://word-edit.officeapps.live.com`
4. Click **Update**.
| title | Configure the security for Knowledge Management add-in for Microsoft Word |
| description | Use the sn\_km\_word.glide.knowman.word.xframe property to specify all the parent domains in the Microsoft Word Online application in which Knowledge Management - Add-in for Microsoft Word is embedded. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/configure-domain-km-word-add-in.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Knowledge Management - Add-in for Microsoft WordConfiguring Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |