Configure Knowledge Management - Add-in for Microsoft Word

---
title: Configure Knowledge Management - Add-in for Microsoft Word
description: Configure the Knowledge Management - Add-in for Microsoft Word to author and access knowledge articles in Microsoft Word.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/configure-km-add-in-word.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure Knowledge Management - Add-in for Microsoft Word

Configure the Knowledge Management - Add-in for Microsoft Word to author and access knowledge articles in Microsoft Word.

## Before you begin

Complete the following tasks to use the Knowledge Management - Add-in for Microsoft Word.

## Procedure

1.  [Activate Knowledge Management - Add-in for Microsoft Word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/activate-km-word-add-in.md).

2.  [Deploy Knowledge Management - Add-in for Microsoft Word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/deploy-km-word-manifest.md).

3.  [Configure the security for Knowledge Management add-in for Microsoft Word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/configure-domain-km-word-add-in.md).

4.  [Enable downloading of the source Microsoft Word document for a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/enable-downloading-article-word-document.md).


**Related topics**  


[Authoring a knowledge article in Microsoft Word](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-article-authoring-word.md)