Enable knowledge blocks for each knowledge base

task australia Updated Sep 10, 2026 1 min read enable-knowledge-blocks-for-knowledge-base.md

Enable the knowledge blocks feature for each knowledge base where you plan to use the blocks. Once enabled, you can create knowledge blocks to add to knowledge articles within a knowledge base.

Before you begin

Make sure that the knowledge blocks [com.snc.knowledge_blocks] plugin is activated.

Role required: knowledge_admin or knowledge_manager

Procedure

Navigate to All > Knowledge > Administration > Knowledge Bases.
Open the knowledge base record.
In the Knowledge Base form, select the Enable blocks check box.

Note: If the Enable blocks check box is not visible, you can add the field to the form by right-clicking the form header and navigating to Configure > Form Layout.
Click Update.

Note: If you decide to later disable the knowledge blocks feature, all knowledge blocks within the knowledge base must be deleted before you can clear the box.

What to do next

Create knowledge blocks to use within the enabled knowledge base.

Parent Topic:Configuring Knowledge Management

Related topics

Knowledge blocks

Using knowledge blocks

Knowledge blocks authoring in Agent Workspace

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---
title: Enable knowledge blocks for each knowledge base
description: Enable the knowledge blocks feature for each knowledge base where you plan to use the blocks. Once enabled, you can create knowledge blocks to add to knowledge articles within a knowledge base.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/enable-knowledge-blocks-for-knowledge-base.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Enable knowledge blocks for each knowledge base

Enable the knowledge blocks feature for each knowledge base where you plan to use the blocks. Once enabled, you can create knowledge blocks to add to knowledge articles within a knowledge base.

## Before you begin

Make sure that the knowledge blocks \[com.snc.knowledge\_blocks\] plugin is activated.

Role required: knowledge\_admin or knowledge\_manager

## Procedure

1. Navigate to **All** &gt; **Knowledge** &gt; **Administration** &gt; **Knowledge Bases**.

2. Open the knowledge base record.

3. In the Knowledge Base form, select the **Enable blocks** check box.

**Note:** If the **Enable blocks** check box is not visible, you can add the field to the form by right-clicking the form header and navigating to **Configure** &gt; **Form Layout**.

4. Click **Update**.

**Note:** If you decide to later disable the knowledge blocks feature, all knowledge blocks within the knowledge base must be deleted before you can clear the box.

## What to do next

Create knowledge blocks to use within the enabled knowledge base.

**Parent Topic:**[Configuring Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/configuring-knowledge-management.md)

**Related topics**

[Knowledge blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-blocks.md)

[Using knowledge blocks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/using-knowlege-blocks.md)

[Knowledge blocks authoring in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-blocks-authoring-agent.md)