Configure knowledge bases for a portal
task australia Updated Sep 10, 2026 1 min read enable-search-on-all-kb.md
Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal.
Before you begin
Role required: admin
Procedure
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Navigate to All > Service Portal > Portals.
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Select the portal for which you want to enable search for the desired knowledge bases.
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In the Knowledge Bases related list, click Edit.
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On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column.
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Click Save.
Parent Topic:Configuring Knowledge Management
Related topics
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--- title: Configure knowledge bases for a portal description: Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/enable-search-on-all-kb.html release: australia product: Knowledge Management classification: knowledge-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Configure knowledge bases for a portal Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **Service Portal** > **Portals**. 2. Select the portal for which you want to enable search for the desired knowledge bases. 3. In the Knowledge Bases related list, click **Edit**. 4. On the Edit Members form, move the desired knowledge bases from the available items in the **Collection** column to the **Knowledge Bases List** column. 5. Click **Save**. **Parent Topic:**[Configuring Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/configuring-knowledge-management.md) **Related topics** [Create a knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/create-a-knowledgebase.md)
| title | Configure knowledge bases for a portal |
| description | Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/enable-search-on-all-kb.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |