Formatting options for knowledge articles

---
title: Formatting options for knowledge articles
description: You can apply formatting to a knowledge article using the HTML editor.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/format-article-html-editor.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Editing functions for knowledge articles in the HTML editor, Creating and maintaining articles, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Formatting options for knowledge articles

You can apply formatting to a knowledge article using the HTML editor.

You can use the options on the HTML toolbar to apply the following formatting in knowledge article text:

-   Change the font or font size of knowledge articles.
-   Format text as bold, italicized, underlined, or strikethrough.
-   Change the text color and text background color.
-   Create bulleted and numbered lists.
-   Change paragraph indentation.
-   Apply styles to text.
-   Auto-format content copied from Microsoft Word to match the format of the article.
-   Create collapsible sections in an article to show or hide the content.
-   Insert bookmarks to the article content that can link to specific parts of the text with an ID.
-   Identify and resolve accessibility related issues in a knowledge article using the Accessibility checker in the toolbar.

For more information, see Formatting icons for HTML fields.