Knowledge blocks authoring in Agent Workspace

---
title: Knowledge blocks authoring in Agent Workspace
description: Reuse content by creating, editing, and publishing knowledge blocks in Agent Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/knowledge-blocks-authoring-agent.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using knowledge blocks, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Knowledge blocks authoring in Agent Workspace

Reuse content by creating, editing, and publishing knowledge blocks in Agent Workspace.

You can perform the following knowledge blocks-related tasks in Agent Workspace:

-   [Create a knowledge block for a knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/create-knowledge-block-workspace.md).
-   [Manage all unpublished and published knowledge blocks authored by you](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/publish-block-agent.md).
-   [Add knowledge blocks to a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/add-knowledge-block-to-article-workspace.md).

    When adding a knowledge block to a knowledge article, you can also add knowledge blocks to any fields associated with an article template if used for an article.

-   [Retire a knowledge block not used in any knowledge articles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/retire-block-agent.md).