Manage knowledge subscriptions

---
title: Manage knowledge subscriptions
description: Manage knowledge base and knowledge article subscriptions from the Notification Settings page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/manage-knowledge-subscriptions.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use knowledge subscriptions, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Manage knowledge subscriptions

Manage knowledge base and knowledge article subscriptions from the Notification Settings page.

## Before you begin

Role required: knowledge

## About this task

Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.

## Procedure

1.  Navigate to the Notification Settings page.

<table id="choicetable_jx3_rxw_jz"><thead><tr><th align="left" id="d522068e63">

Location

</th><th align="left" id="d522068e66">

Description

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**From the Knowledge application**

</td><td>

Click the **Notification Settings** module.**Note:** Activate Knowledge Management Core plugin \(com.glideapp.knowledge\).

</td></tr><tr><td id="d522068e87">

**From the Knowledge Management Service Portal**

</td><td>

Click the user name in the portal header and then click **Notification Settings**.

</td></tr></tbody>
</table>2.  Click the Subscriptions tab.

3.  Click **Knowledge Base** or **Knowledge Articles** to see a list of current subscriptions.

4.  To unsubscribe from a knowledge base or knowledge article, click **Subscribed**.

    The link toggles to **Unsubscribed**.


**Parent Topic:**[Use knowledge subscriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/use-knowledge-subscriptions.md)