Publish a knowledge block in Agent Workspace
task australia Updated Sep 10, 2026 1 min read publish-block-agent.md
Publish a knowledge block to make it available to add to knowledge articles.
Before you begin
You must have contribute access to the knowledge base that stores the knowledge block you want to publish.
Role required: agent_workspace_user and knowledge
Procedure
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Navigate to All > Agent Workspace > Agent Workspace Home.
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Go to Lists > Knowledge Blocks > Unpublished.
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Click a knowledge block link.
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On the Knowledge Block form, click Publish.
Result
A knowledge block is published depending on the workflow setting of its knowledge base.
- Knowledge - Instant Publish: The knowledge block is immediately published.
- Knowledge - Approval Publish: The knowledge block is published on approval completion.
When published, your knowledge block appears in the Published and All lists under Knowledge Blocks in Agent Workspace. If the article versioning feature is enabled, the version of the block is incremented.
Related topics
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--- title: Publish a knowledge block in Agent Workspace description: Publish a knowledge block to make it available to add to knowledge articles. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/publish-block-agent.html release: australia product: Knowledge Management classification: knowledge-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Knowledge blocks authoring in Agent Workspace, Using knowledge blocks, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities] --- # Publish a knowledge block in Agent Workspace Publish a knowledge block to make it available to add to knowledge articles. ## Before you begin You must have contribute access to the knowledge base that stores the knowledge block you want to publish. Role required: agent\_workspace\_user and knowledge ## Procedure 1. Navigate to **All** > **Agent Workspace** > **Agent Workspace Home**. 2. Go to **Lists** > **Knowledge Blocks** > **Unpublished**. 3. Click a knowledge block link. 4. On the Knowledge Block form, click **Publish**. ## Result A knowledge block is published depending on the workflow setting of its knowledge base. - **Knowledge - Instant Publish**: The knowledge block is immediately published. - **Knowledge - Approval Publish**: The knowledge block is published on approval completion. When published, your knowledge block appears in the Published and All lists under Knowledge Blocks in Agent Workspace. If the article versioning feature is enabled, the version of the block is incremented. **Related topics** [View a knowledge block in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/view-block-agent.md)
| title | Publish a knowledge block in Agent Workspace |
| description | Publish a knowledge block to make it available to add to knowledge articles. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/publish-block-agent.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Knowledge blocks authoring in Agent WorkspaceUsing knowledge blocksUsing Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |