Remove an AQI checklist from a knowledge base

task australia Updated Sep 10, 2026 1 min read remove-an-aqi-checklist-from-a-knowledgebase.md
Raw file servicenow.com

Before you can edit a checklist that is assigned to a knowledge base, you must remove it from the knowledge base.

Before you begin

A checklist with pending AQI reviews cannot be removed from the knowledge base until all AQI reviews associated with the checklist are complete.

Role required: knowledge_admin or admin

Procedure

  1. Navigate to All > Knowledge > Administration > Knowledge Bases.

  2. Click a knowledge base from which you want to remove a checklist.

  3. On the Knowledge Base form, delete the name of the AQI checklist from the Checklist field.

  4. Click Update.

Parent Topic:Use Article Quality Index

Search documentation
Search document titles and file paths on the australia branch