Retire a knowledge block in Agent Workspace

---
title: Retire a knowledge block in Agent Workspace
description: Retire a published knowledge block if you no longer want it to be available for users to view or search.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/retire-block-agent.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Knowledge blocks authoring in Agent Workspace, Using knowledge blocks, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Retire a knowledge block in Agent Workspace

Retire a published knowledge block if you no longer want it to be available for users to view or search.

## Before you begin

You must have contribute access to the knowledge base that stores the knowledge block you want to retire.

Role required: agent\_workspace\_user and knowledge

## About this task

You can retire knowledge blocks only if they are not used in any knowledge articles.

## Procedure

1.  Navigate to **All** > **Agent Workspace** > **Agent Workspace Home**.

2.  Go to **Lists** > **Knowledge Articles** > **Published**.

3.  Select the knowledge block you want to retire.

4.  Click **Edit**.

5.  Click **Retire**.


## Result

The knowledge block is retired depending on the workflow setting of its knowledge base.

-   **Knowledge - Instant Retire**: The knowledge block is immediately retired.
-   **Knowledge - Approval Retire**: The knowledge block is retired on approval completion.

When retired, your knowledge block no longer appears in the Published list under Knowledge Blocks in Agent Workspace.