Retire a knowledge block

---
title: Retire a knowledge block
description: You can retire a published knowledge block so that it's no longer available for users to view or search.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/retire-knowledge-block.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a knowledge block, Using knowledge blocks, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Retire a knowledge block

You can retire a published knowledge block so that it's no longer available for users to view or search.

## Before you begin

Role required: user must have contributor access to the knowledge base.

## Procedure

1.  Navigate to **All** > **Knowledge** > **Knowledge Blocks** > **Published**.

2.  Open the applicable record.

3.  Select **Retire** to retire the knowledge block.

    **Note:**

    -   Starting from the Brazil release, you can retire the knowledge block attached to an article by setting the \(**glide.knowman.allow\_retire\_block**\) system property to true.
    -   Any additional steps required to retire the knowledge block, such as approvals, depend on the workflow for the knowledge base. See [Knowledge workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/r_KnowledgeWorkflows.md) for more information.
    -   A knowledge block can only be deleted if it's not being used in any knowledge article, including any retired article or previous version of an article.

## Result

The retired knowledge block is no longer visible in the article.

**Parent Topic:**[Create a knowledge block](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/create-modify-knowledge-block.md)