Assign a knowledge base manager
task australia Updated Sep 10, 2026 1 min read t_AssignAKnowledgeBaseManager.md
You can assign users as managers of a knowledge base.
Before you begin
Role required: knowledge_admin, or admin
Procedure
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Navigate to All > Knowledge > Knowledge Bases.
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Select a knowledge base you manage.
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In the Managers field, click the unlock icon.
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Add one or more users.
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Click Update.
After you save the knowledge base record, users selected as managers automatically receive the knowledge_manager role if they do not have it already.
What to do next
You can remove a knowledge base manager by removing that user from the Managers field. If the user is not a manager of any other knowledge base, the knowledge_manager role is removed from that user.
Parent Topic:Configuration tasks for knowledge managers
Related topics
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---
title: Assign a knowledge base manager
description: You can assign users as managers of a knowledge base.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/t\_AssignAKnowledgeBaseManager.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuration tasks for knowledge managers, Configuring Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Assign a knowledge base manager
You can assign users as managers of a knowledge base.
## Before you begin
Role required: knowledge\_admin, or admin
## Procedure
1. Navigate to **All** > **Knowledge** > **Knowledge Bases**.
2. Select a knowledge base you manage.
3. In the **Managers** field, click the unlock icon.
4. Add one or more users.
5. Click **Update**.
After you save the knowledge base record, users selected as managers automatically receive the knowledge\_manager role if they do not have it already.
## What to do next
You can remove a knowledge base manager by removing that user from the **Managers** field. If the user is not a manager of any other knowledge base, the knowledge\_manager role is removed from that user.
**Parent Topic:**[Configuration tasks for knowledge managers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/c_KnowledgeManager.md)
**Related topics**
[Add a knowledge article to featured content]()
[Define a knowledge article category]()
| title | Assign a knowledge base manager |
| description | You can assign users as managers of a knowledge base. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/t\_AssignAKnowledgeBaseManager.html |
| release | australia |
| product | Knowledge Management |
| classification | knowledge-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuration tasks for knowledge managersConfiguring Knowledge ManagementKnowledge ManagementManage content capabilitiesExtend ServiceNow AI Platform capabilities |