View a knowledge block in Agent Workspace

---
title: View a knowledge block in Agent Workspace
description: View a knowledge block in Agent Workspace, including the block number, short description, and block content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/knowledge-management/view-block-agent.html
release: australia
product: Knowledge Management
classification: knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Knowledge blocks authoring in Agent Workspace, Using knowledge blocks, Using Knowledge Management, Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# View a knowledge block in Agent Workspace

View a knowledge block in Agent Workspace, including the block number, short description, and block content.

## Before you begin

You must have read access to the knowledge base that stores the knowledge block you want to view.

Role required: agent\_workspace\_user and knowledge

## Procedure

1.  Navigate to **All** > **Agent Workspace** > **Agent Workspace Home**.

2.  View knowledge blocks authored by you or by other people.

    -   View all blocks by navigating to **Lists** > **Knowledge Blocks** > **All**.
    -   View blocks authored by you by navigating to either **Lists** > **Knowledge Blocks** > **Published** or **Lists** > **Knowledge Blocks** > **Unpublished**.
3.  Click the link to the knowledge block that you want to view.

4.  View another version of the knowledge block by selecting the version in the Version list.

    **Note:** The Version list appears only when the article versioning feature is enabled. For more information, see [Article versioning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/article-versioning.md).


## Result

The selected version of the knowledge block opens within Agent Workspace. Any earlier version of the knowledge block is indicated as outdated. When viewing an earlier version, click the version number of the knowledge block to view a list of all versions.

**Related topics**  


[Knowledge block details displayed in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/knowledge-block-view-agent.md)

[Create a knowledge block in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/create-knowledge-block-workspace.md)

[Edit a knowledge block in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/edit-knowledge-block-workspace.md)

[Publish a knowledge block in Agent Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/knowledge-management/publish-block-agent.md)