Workflow management

concept australia Updated Sep 10, 2026 1 min read managing-workflows.md

Create, edit, validate, and publish workflows to automate multi-step processes across the platform. Understand workflow activities and variables and how to use them effectively. Take a deeper look at how workflows are constructed, validated, and used.

Create a workflow
Automate a multi-step process by creating a workflow with the Workflow Editor.
Work on workflows
To complete a workflow, you add workflow activities, validate the workflow, and publish it.
Workflows used as subflows
A workflow can launch another workflow as an activity.
Using variables in a workflow
Within workflow there are several different types of variables that are available.
Workflow catalog variables
Workflows that are associated with the Requested Item [sc_req_item] table have a specific type of workflow input.
Workflow events
The system employs two types of events: registered platform events and workflow events.
Workflow stages
Workflows can indicate workflow progress by updating any field designated as a stage field.
Workflow validation
Workflow validation examines different characteristics of a workflow to locate issues that might prevent the workflow from being published or cause it to fail. The validation report summarizes the results of each separate workflow validation.

Parent Topic:Classic Workflow

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---
title: Workflow management
description: Create, edit, validate, and publish workflows to automate multi-step processes across the platform. Understand workflow activities and variables and how to use them effectively. Take a deeper look at how workflows are constructed, validated, and used.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/legacy-workflow/managing-workflows.html
release: australia
product: Legacy Workflow
classification: legacy-workflow
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Workflow management

Create, edit, validate, and publish workflows to automate multi-step processes across the platform. Understand workflow activities and variables and how to use them effectively. Take a deeper look at how workflows are constructed, validated, and used.

-   **[Create a workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/t_CreateAWorkflow.md)**  
Automate a multi-step process by creating a workflow with the Workflow Editor.
-   **[Work on workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/work-on-workflows.md)**  
To complete a workflow, you add workflow activities, validate the workflow, and publish it.
-   **[Workflows used as subflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/workflows-as-subflows.md)**  
A workflow can launch another workflow as an activity.
-   **[Using variables in a workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_UsingVariablesInAWorkflow.md)**  
Within workflow there are several different types of variables that are available.
-   **[Workflow catalog variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_WorkflowCatalogVariables.md)**  
Workflows that are associated with the Requested Item \[sc\_req\_item\] table have a specific type of workflow input.
-   **[Workflow events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_WorkflowEvents.md)**  
The system employs two types of events: registered platform events and workflow events.
-   **[Workflow stages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_WorkflowStages.md)**  
Workflows can indicate workflow progress by updating any field designated as a stage field.
-   **[Workflow validation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_WorkflowValidation.md)**  
Workflow validation examines different characteristics of a workflow to locate issues that might prevent the workflow from being published or cause it to fail. The validation report summarizes the results of each separate workflow validation.

**Parent Topic:**[Classic Workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/c_WorkflowOverview.md)