Workflow stage field icons and tooltips
A workflow stage field displays icons to indicate the workflow stage.
Based on the stage renderer selected for the workflow, these icons may display a tooltip with additional information.
| Icon | Workflow stage |
|---|---|
| [Omitted image "WorkflowActive.png"] Alt text: Current active step icon | Current active step |
| [Omitted image "WorkflowAwaiting.png"] Alt text: Approval pending icon | Approval pending |
| [Omitted image "WorkflowRejected.png"] Alt text: Approval rejected icon | Approval rejected |
| [Omitted image "WorkflowComplete.png"] Alt text: Complete icon | Complete |
| [Omitted image "WorkflowLate.png"] Alt text: Late or Canceled icon | Late (Change/Request) or Canceled (Catalog) |
| [Omitted image "WorkflowSkipped.png"] Alt text: Skipped icon | Skipped (Catalog only) |
Parent Topic:Create a workflow stage field
Stage tooltips
Based on the stage renderer selected for a workflow, workflow stage icons may display tooltips with detailed information about a stage.
|
Renderer |
Tooltip behavior |
|---|---|
|
Legacy |
When a user points to a stage, the tooltip displays the name of the stage. In the expanded view, the activity status appears in parentheses next to the stage. [Omitted image "stage-tooltip-no-approver.png"] Alt text: Stage tooltip with no name of approver. |
|
Other renderers |
When a user points to a stage, the tooltip displays the name of the stage. If the stage is a gated approval, the tooltip also shows the name of the approver. In the expanded view, the activity status appears in parentheses next to the stage. [Omitted image "stage-tooltip-includes-approver.png"] Alt text: Stage tooltip that includes approver. |
[Omitted image "ApprovalHover2.png"] Alt text:
--- title: Workflow stage field icons and tooltips description: A workflow stage field displays icons to indicate the workflow stage.Based on the stage renderer selected for a workflow, workflow stage icons may display tooltips with detailed information about a stage. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/legacy-workflow/r\_WorkflowFieldIcons.html release: australia product: Legacy Workflow classification: legacy-workflow topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a workflow stage field, Workflow stages, Workflow management, Classic Workflow, ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities] --- # Workflow stage field icons and tooltips A workflow stage field displays icons to indicate the workflow stage. Based on the stage renderer selected for the workflow, these icons may display a tooltip with additional information. |Icon|Workflow stage| |----|--------------| |\[Omitted image "WorkflowActive.png"\] Alt text: Current active step icon|Current active step| |\[Omitted image "WorkflowAwaiting.png"\] Alt text: Approval pending icon|Approval pending| |\[Omitted image "WorkflowRejected.png"\] Alt text: Approval rejected icon|Approval rejected| |\[Omitted image "WorkflowComplete.png"\] Alt text: Complete icon|Complete| |\[Omitted image "WorkflowLate.png"\] Alt text: Late or Canceled icon|Late \(Change/Request\) or Canceled \(Catalog\)| |\[Omitted image "WorkflowSkipped.png"\] Alt text: Skipped icon|Skipped \(Catalog only\)| **Parent Topic:**[Create a workflow stage field](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/legacy-workflow/t_CreateAWorkflowStageField.md) ## Stage tooltips Based on the stage renderer selected for a workflow, workflow stage icons may display tooltips with detailed information about a stage. <table id="table_zkz_1kh_hr"><thead><tr><th> Renderer </th><th> Tooltip behavior </th></tr></thead><tbody><tr><td> Legacy </td><td> When a user points to a stage, the tooltip displays the name of the stage. In the expanded view, the activity status appears in parentheses next to the stage. \[Omitted image "stage-tooltip-no-approver.png"\] Alt text: Stage tooltip with no name of approver. </td></tr><tr><td> Other renderers </td><td> When a user points to a stage, the tooltip displays the name of the stage. If the stage is a gated approval, the tooltip also shows the name of the approver. In the expanded view, the activity status appears in parentheses next to the stage. \[Omitted image "stage-tooltip-includes-approver.png"\] Alt text: Stage tooltip that includes approver. </td></tr></tbody> </table>If you do not want the approver's name included in the tooltip, navigate to **System Properties** > **Service Catalog** and clear the **Show the current pending approver's name in the stage widget mouseover** check box. \[Omitted image "ApprovalHover2.png"\] Alt text:
| title | Workflow stage field icons and tooltips |
| description | A workflow stage field displays icons to indicate the workflow stage.Based on the stage renderer selected for a workflow, workflow stage icons may display tooltips with detailed information about a stage. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/legacy-workflow/r\_WorkflowFieldIcons.html |
| release | australia |
| product | Legacy Workflow |
| classification | legacy-workflow |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a workflow stage fieldWorkflow stagesWorkflow managementClassic WorkflowServiceNow AI Platform Additional CapabilitiesExtend ServiceNow AI Platform capabilities |