Working with record feeds

---
title: Working with record feeds
description: When a user follows a record, the user becomes a member of a private group for the record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/live-feed/c\_WorkingWithRecordFeeds.html
release: australia
product: Live Feed
classification: live-feed
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Live Feed to work on records, Using Live Feed, Live Feed Core UI, Manage people and work capabilities, Extend ServiceNow AI Platform capabilities]
---

# Working with record feeds

When a user follows a record, the user becomes a member of a private group for the record.

Team members can do the following:

-   View the record feed from Live Feed.
-   View a list of group members \(other users who are following the record\).
-   Invite another user to join the group. Only users who have access to the record have access to the record feed.
-   Subscribe to email notifications.
-   Leave the team to stop following the record.

-   **[Follow a record feed from a form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/live-feed/t_FollowingRecordFeeds.md)**  
You can follow records that have a record feed associated with them from within the record form.
-   **[Follow a record feed from a list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/live-feed/t_SelectingMultipleRecordsToFollow.md)**  
You can follow records that have a record feed associated with them when viewing a list of records. This method allows you to select multiple records to follow.
-   **[Post a message to a record feed](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/live-feed/t_PostingMessagesToRecordFeeds.md)**  
Use Live Feed to post a message to a record feed.

**Parent Topic:**[Manage people and work capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/manage-people.md)