Numbers and number groups

---
title: Numbers and number groups
description: Number groups allow you to group Notify phone numbers and share workflows across grouped numbers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/c\_NumberGroups.html
release: australia
product: Notify
classification: notify
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Notify reference, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Numbers and number groups

Number groups allow you to group Notify phone numbers and share workflows across grouped numbers.

Each phone number within Notify has an associated number group. Numbers within a group use the same workflows for handling incoming and outgoing calls and SMS messages.

Numbers associated with a group appear on the **Notify Phone Numbers** related list on the Notify Phone Number Group form.

If the number group workflows have incorrect conditions, a warning appears.

-   **[Create a number group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_CreateANumberGroup.md)**  
Group Notify phone numbers and share workflows across grouped numbers.
-   **[Associate a number to a number group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_AssignANumberGroup.md)**  
Associate a Notify number to a number group to use inbound and outbound workflows.

**Parent Topic:**[Notify reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-reference-section.md)