Create a Cisco Webex app

task australia Updated Sep 10, 2026 1 min read create-cisco-webex-app.md

Raw file servicenow.com

Create an app in Cisco portal to make outbound calls from an incident using Webex.

Before you begin

Role required: Cisco admin

Procedure

Log in to Cisco admin portal.
Navigate to Start Building Apps > Start Building Apps > Create a New App > Create an Integration.
On the form, fill the details for the integration app.
1. Will this integration use a mobile SDK: Select No.
2. Integration name: Option to provide the name for the Notify with Cisco Webex app.
3. Icon: Option to choose an icon for the app.
  
  Select upload to select an icon for the Cisco Webex app.
4. Description: A brief description of the app.
5. Redirect URI(s): URL of your ServiceNow instance.
  
  The URL should be of the format: "http://<instance_url>/oauth_redirect.do" where <instance_url> is your instance URL.
6. Scopes: Option to select the scopes that are required for conference calls.
  
  Select meeting:admin_participants_read, meeting:admin_schedule_read, meeting:admin_schedule_write, and spark:all.
7. Select Add Integration.
  
  The app is successfully created. Save the Client ID and Client Secret by clicking on the Copy button in a notepad.
  
  You must update the Client ID and Client Secret values in your ServiceNow instance.

Parent Topic:Configure Notify Cisco Webex Connector

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---
title: Create a Cisco Webex app
description: Create an app in Cisco portal to make outbound calls from an incident using Webex.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/create-cisco-webex-app.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Notify Cisco Webex Connector, Configuring Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Create a Cisco Webex app

Create an app in Cisco portal to make outbound calls from an incident using Webex.

## Before you begin

Role required: Cisco admin

## Procedure

1. Log in to Cisco admin portal.

2. Navigate to **Start Building Apps** &gt; **Start Building Apps** &gt; **Create a New App** &gt; **Create an Integration**.

3. On the form, fill the details for the integration app.

1. **Will this integration use a mobile SDK**: Select **No**.

2. **Integration name**: Option to provide the name for the Notify with Cisco Webex app.

3. **Icon**: Option to choose an icon for the app.

Select upload to select an icon for the Cisco Webex app.

4. **Description**: A brief description of the app.

5. **Redirect URI\(s\)**: URL of your ServiceNow instance.

The URL should be of the format: "http://&lt;instance\_url&gt;/oauth\_redirect.do" where &lt;instance\_url&gt; is your instance URL.

6. **Scopes**: Option to select the scopes that are required for conference calls.

Select **meeting:admin\_participants\_read**, **meeting:admin\_schedule\_read**, **meeting:admin\_schedule\_write**, and **spark:all**.

7. Select **Add Integration**.

The app is successfully created. Save the **Client ID** and **Client Secret** by clicking on the **Copy** button in a notepad.

You must update the **Client ID** and **Client Secret** values in your ServiceNow instance.

**Parent Topic:**[Configure Notify Cisco Webex Connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/setup-cisco-webex-notify.md)