Make Notify Cisco Webex Connector as default communication channel

task australia Updated Sep 10, 2026 1 min read make-cisco-webex-notify-default.md

Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents.

Before you begin

Role required: notify_setup_admin

Procedure

Navigate to All > Notify > Provider Selector.
Select New.
On the form, fill in the fields.

Field	Description
Name	Name of the provider you are adding. For Example, Notify Cisco Webex.
Order	Order in which this provider appears when multiple providers are configured.
Source table	The table to which Notify Cisco Webex must be added.For Example: incident.
Active	Option for indicating whether Notify Cisco Webex as a provider is active.
Default	Option for making Notify Cisco Webex the default provider if other notify providers like Zoom or Twilio are configured. Enable the default option.

4. Select **Submit**.

Select the newly created service provider.
In the Provider Selector Choices section, select New.
1. Select Webex as the conference provider.
Select Submit.

Parent Topic:Configure Notify Cisco Webex Connector

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---
title: Make Notify Cisco Webex Connector as default communication channel
description: Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/make-cisco-webex-notify-default.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Notify Cisco Webex Connector, Configuring Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Make Notify Cisco Webex Connector as default communication channel

Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents.

## Before you begin

Role required: notify\_setup\_admin

## Procedure

1.  Navigate to **All** &gt; **Notify** &gt; **Provider Selector**.

2.  Select **New**.

3.  On the form, fill in the fields.

<table id="table_o5z_hbm_1rb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the provider you are adding. For Example, Notify Cisco Webex.

</td></tr><tr><td>

Order

</td><td>

Order in which this provider appears when multiple providers are configured.

</td></tr><tr><td>

Source table

</td><td>

The table to which Notify Cisco Webex must be added.For Example: incident.

</td></tr><tr><td>

Active

</td><td>

Option for indicating whether Notify Cisco Webex as a provider is active.

</td></tr><tr><td>

Default

</td><td>

Option for making Notify Cisco Webex the default provider if other notify providers like Zoom or Twilio are configured.

 Enable the default option.

</td></tr></tbody>
</table>4.  Select **Submit**.

5.  Select the newly created service provider.

6.  In the **Provider Selector Choices** section, select **New**.

    1.  Select **Webex** as the conference provider.

7.  Select **Submit**.


**Parent Topic:**[Configure Notify Cisco Webex Connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/setup-cisco-webex-notify.md)