Configure Notify Cisco Webex Connector
concept australia Updated Sep 10, 2026 1 min read setup-cisco-webex-notify.md
Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls.
- Install Notify Cisco Webex Connector
You can install the Notify Cisco Webex Connector application (sn_notify_webex) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. - Create a Cisco Webex app
Create an app in Cisco portal to make outbound calls from an incident using Webex. - Configure OAuth entity for Notify Cisco Webex
Configure the Cisco Webex as an OAuth provider and allow the ServiceNow instance to request OAuth 2.0 tokens. - Create an OAuth credential record for Notify with Cisco Webex
Create a credential record for the Notify with Cisco Webex account. - Create a connection and credential alias for Notify connector for Cisco Webex Spoke
Create a credential record for the Notify connector for Cisco Webex account. The Notify connector for Cisco Webex Spoke connection and credential alias uses these credentials to authorize actions. - Make Notify Cisco Webex Connector as default communication channel
Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents. - Manage Notify properties
Manage the Notify Webex Connector application properties to configure the meeting capabilities.
Parent Topic:Configuring Notify
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--- title: Configure Notify Cisco Webex Connector description: Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/setup-cisco-webex-notify.html release: australia product: Notify classification: notify topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Configure Notify Cisco Webex Connector Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls. - **[Install Notify Cisco Webex Connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/install-cisco-webex-notify.md)** You can install the Notify Cisco Webex Connector application \(sn\_notify\_webex\) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. - **[Create a Cisco Webex app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/create-cisco-webex-app.md)** Create an app in Cisco portal to make outbound calls from an incident using Webex. - **[Configure OAuth entity for Notify Cisco Webex](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/configure-oauth-entity-notify-webex.md)** Configure the Cisco Webex as an OAuth provider and allow the ServiceNow instance to request OAuth 2.0 tokens. - **[Create an OAuth credential record for Notify with Cisco Webex](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/create-oauth-credential-notify-webex.md)** Create a credential record for the Notify with Cisco Webex account. - **[Create a connection and credential alias for Notify connector for Cisco Webex Spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/create-connection-credential-alias-notify-webex.md)** Create a credential record for the Notify connector for Cisco Webex account. The Notify connector for Cisco Webex Spoke connection and credential alias uses these credentials to authorize actions. - **[Make Notify Cisco Webex Connector as default communication channel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/make-cisco-webex-notify-default.md)** Make Notify Cisco Webex Connector as a default communication channel to initiate a meeting to resolve the major incidents. - **[Manage Notify properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/manage-notify-properties.md)** Manage the Notify Webex Connector application properties to configure the meeting capabilities. **Parent Topic:**[Configuring Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/configuring-notify.md)
| title | Configure Notify Cisco Webex Connector |
| description | Configure the Notify Cisco Webex Connector in your environment to be able to use Cisco Webex application for making conference calls. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/setup-cisco-webex-notify.html |
| release | australia |
| product | Notify |
| classification | notify |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring NotifyNotifyManage service capabilitiesExtend ServiceNow AI Platform capabilities |