Add participants to a conference call

task australia Updated Sep 10, 2026 1 min read t_AddParticipantToConferenceCall.md

Raw file servicenow.com

Add a participant to a conference call using Notify.

Before you begin

Role required: notify_view, notify_admin, major_incident_manager, or communication_manager

About this task

You can add the following participants:

Users who have been assigned specific responsibilities
Required ad-hoc user contacts
Other involved parties who are not recorded as users, such as third-party contacts

Procedure

Navigate to All > Notify > Conference Calls.
Open the conference call that you want to add a participant to.
Click the Add Participant related link.
In the dialog box that appears, select the participants you want to add to the conference.

You can add a single participant, a group of participants, or a phone number.

[Omitted image "AddParticipant.png"] Alt text: Add participant to conference call
You can send a message for the participant who you want to add in the Include a brief message for participants field.
Click Add Participant.

The selected user, group, or phone number is added to the selected conference call.

Parent Topic:Using Notify for making conference calls

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---
title: Add participants to a conference call
description: Add a participant to a conference call using Notify.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_AddParticipantToConferenceCall.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Notify for making conference calls, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Add participants to a conference call

Add a participant to a conference call using Notify.

## Before you begin

Role required: notify\_view, notify\_admin, major\_incident\_manager, or communication\_manager

## About this task

You can add the following participants:

- Users who have been assigned specific responsibilities
- Required ad-hoc user contacts
- Other involved parties who are not recorded as users, such as third-party contacts

## Procedure

1. Navigate to **All** &gt; **Notify** &gt; **Conference Calls**.

2. Open the conference call that you want to add a participant to.

3. Click the **Add Participant** related link.

4. In the dialog box that appears, select the participants you want to add to the conference.

You can add a single participant, a group of participants, or a phone number.

\[Omitted image "AddParticipant.png"\] Alt text: Add participant to conference call

5. You can send a message for the participant who you want to add in the **Include a brief message for participants** field.

6. Click **Add Participant**.

The selected user, group, or phone number is added to the selected conference call.

**Parent Topic:**[Using Notify for making conference calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyConferenceCalls.md)

**Related topics**

[Mute or remove a conference call participant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/t_MuteOrKickAConfCallParty.md)