Associate a number to a number group

task australia Updated Sep 10, 2026 1 min read t_AssignANumberGroup.md

Raw file servicenow.com

Associate a Notify number to a number group to use inbound and outbound workflows.

Before you begin

Role required: notify_admin

Procedure

Navigate to All > Notify > Numbers.

[Omitted image "Numbers.png"] Alt text: Notify Numbers module, which you can use to associate a Notify number to a number group

Click the listed phone number and assign it to a Number Group, as appropriate.

Note: Each phone number can only be associated with one number group.

Field	Description
Number	Number for the entry.
Phone number	E.164 phone number, if applicable.
Notify group	(Optional) Group to which this number is assigned.
Number owner	Service provider of the number.
Short Code	Short code number, if applicable.
Active	Check box that indicates whether the number is active or not.

Click Update.

Parent Topic:Numbers and number groups

47 lines · 1.6 KB Wrap lines

---
title: Associate a number to a number group
description: Associate a Notify number to a number group to use inbound and outbound workflows.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_AssignANumberGroup.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Numbers and number groups, Notify reference, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Associate a number to a number group

Associate a Notify number to a number group to use inbound and outbound workflows.

## Before you begin

Role required: notify\_admin

## Procedure

1.  Navigate to **All** &gt; **Notify** &gt; **Numbers**.

    \[Omitted image "Numbers.png"\] Alt text: Notify Numbers module, which you can use to associate a Notify number to a number group

2.  Click the listed phone number and assign it to a **Number Group**, as appropriate.

    **Note:** Each phone number can only be associated with one number group.

    |Field|Description|
    |-----|-----------|
    |Number|Number for the entry.|
    |Phone number|E.164 phone number, if applicable.|
    |Notify group|\(Optional\) Group to which this number is assigned.|
    |Number owner|Service provider of the number.|
    |Short Code|Short code number, if applicable.|
    |Active|Check box that indicates whether the number is active or not.|

3.  Click **Update**.


**Parent Topic:**[Numbers and number groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NumberGroups.md)