Call a user from the WebRTC UI

---
title: Call a user from the WebRTC UI
description: Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_CallfromWEBRTCUI.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Notify with On-Call Scheduling, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Call a user from the WebRTC UI

Make outbound calls and receive a voice call in the browser through the WebRTC interface from On-Call Schedules landing page, Roster and Escalation Details dialog box and on-call calendar.

## Before you begin

Role required: notify\_view, or itil

## Procedure

1.  Navigate to **All** > **On Call scheduling** > **On Call calendars**.

2.  In the calendar that opens, click the name of the user you want to call.

3.  Choose **Call** to call the user.

    \[Omitted image "WebRTC2.png"\] Alt text: Screen for WebRTC UI


**Parent Topic:**[Using Notify with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithOnCall.md)

**Related topics**  


[Set up Notify with On-Call Scheduling]()

[Controlling the on-call communication channel with Notify]()

[Key differences between on-call scheduling with NotifyNow and with Notify]()