Initiate a conference call from incident communication plan

---
title: Initiate a conference call from incident communication plan
description: Use Notify to initiate a conference call from an incident communication plan by inviting one or more users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_IALaunchAConferenceCall.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Notify with Incident Communications Management, Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Initiate a conference call from incident communication plan

Use Notify to initiate a conference call from an incident communication plan by inviting one or more users.

## Before you begin

Role required: notify\_view, or notify\_setup\_admin

## Procedure

1.  Navigate to **Incident Communications Management** > **All**.

2.  Open the relevant incident communication plan.

3.  Click the **Conference** tab.

4.  For the relevant incident communications task, under **Actions**, click **Start Conference Call**.

5.  Select the conference bridge and the participants for the conference call.

    Available options in the conference bridge depend on the conference providers configured. For more information, refer [Configure a provider in Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/configure-providers-for-provider-selectors.md).


**Parent Topic:**[Using Notify with Incident Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/c_NotifyWithIncidentAlert.md)