Migrate to Notify-Twilio Direct driver

---
title: Migrate to Notify-Twilio Direct driver
description: Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/notify/t\_MigrateToTwilioDirectDriver.html
release: australia
product: Notify
classification: notify
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Notify reference, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Migrate to Notify-Twilio Direct driver

Migrating to Notify-Twilio Direct driver provides next-generation integration with Twilio and Notify.

## Before you begin

You must be connected to Twilio using the Notify Twilio driver.

Role required: notify\_admin

## Procedure

1.  Navigate to **Notify** > **Administration** > **Twilio Configuration \(Legacy\)**.

2.  Click **Migrate Now**.

3.  Click **Ok** on the confirmation dialog.

    A disconnection of the Twilio driver is initiated and the Account SID and Auth Token are copied to Twilio Direct's configuration page. Twilio Direct is then autoconnected to that account, and you are redirected to the driver's configuration page.


**Parent Topic:**[Notify reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/notify-reference-section.md)