Configure skill for the ServiceNow Otto context menu

---
title: Configure skill for the ServiceNow Otto context menu
description: Configure the knowledge content recommendation skill so that agents can use the ServiceNow Otto context menu to expand or shorten a knowledge article in TinyMCE. With the content editor in the Knowledge Center, agents can create and edit knowledge articles using custom instructions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-configuring-context-menu-skill.html
release: australia
product: Now Assist in Knowledge Management
classification: now-assist-in-knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure ServiceNow Otto in Knowledge Management, ServiceNow Otto in Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure skill for the ServiceNow Otto context menu

Configure the knowledge content recommendation skill so that agents can use the ServiceNow Otto context menu to expand or shorten a knowledge article in TinyMCE. With the content editor in the Knowledge Center, agents can create and edit knowledge articles using custom instructions.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Admin** > **AI Features** > **Platform**.

2.  Select **View details** on the Knowledge feature card and navigate to Active skills.

3.  Select **Edit** from \[Omitted image "Ellipses.png"\] Alt text: Ellipses icon corresponding to the Knowledge content recommendation skill.

4.  Enable the In-product display and select **Done** to activate the skill.


**Parent Topic:**[Configuring ServiceNow Otto in Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/configuring-now-assist-km.md)

**Related topics**  


[Edit an article using the ServiceNow Otto context menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/Now-Assist-generate-article-using-context-menu.md)

[Generate and edit articles using the article editor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/kc-edit-knowledge-article.md)