Enable article optimization recommendations

---
title: Enable article optimization recommendations
description: Enable article optimization recommendations in ServiceNow Otto to activate AI-powered improvement suggestions for knowledge articles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/now-assist-in-knowledge-management/enable-ao-recommendations.html
release: australia
product: Now Assist in Knowledge Management
classification: now-assist-in-knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [article optimization recommendations, AI Skills, knowledge optimization, AI Admin]
breadcrumb: [Configure ServiceNow Otto in Knowledge Management, ServiceNow Otto in Knowledge Management, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Enable article optimization recommendations

Enable article optimization recommendations in ServiceNow Otto to activate AI-powered improvement suggestions for knowledge articles.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Admin**.

2.  Select the **AI Skills** tab.

3.  In the left panel, select **Platform**.

4.  Under **Platform**, select **Knowledge**.

5.  Locate the **Article Optimization Recommendations** toggle and enable it.

6.  Select **Save**.


**Parent Topic:**[Configuring ServiceNow Otto in Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/now-assist-in-knowledge-management/configuring-now-assist-km.md)