Installing and configuring Password Reset Windows Application

---
title: Installing and configuring Password Reset Windows Application
description: Request the Password Reset Windows App \(Password Reset Orchestration\) \(com.glideapp.password\_reset\_desktop\) plugin that enables connections to the Active Directory \(AD\) credential store types.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/password-reset/install-configure-password-reset-windows-app.html
release: australia
product: Password Reset
classification: password-reset
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Password Reset, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Installing and configuring Password Reset Windows Application

Request the Password Reset Windows App \(Password Reset Orchestration\) \(com.glideapp.password\_reset\_desktop\) plugin that enables connections to the Active Directory \(AD\) credential store types.

Administrators download and run an EXE or MSI file to install or distribute the application to user computers. The application installs a link on the Windows login screen.

-   **[Password Reset Windows Application installation requirements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/pass-reset-win-app-install-requirements.md)**  
Activate the Password Reset Windows App \(Password Reset Orchestration\) \(com.glideapp.password\_reset\_desktop\) plugin and activate the Microsoft AD for Password Reset store app to use the Password Reset Windows Application.
-   **[Download the Password Reset Windows Application installer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-dwnld-installer-pwr-reset.md)**  
Download the Password Reset Windows Application installer.
-   **[Install Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-install-password-reset.md)**  
Install Password Reset Windows Application using different available methods.
-   **[Configure security settings for the Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-security-properties-password-reset.md)**  
Configuring security settings for the Password Reset Windows Application.
-   **[Configure the Password Reset Windows Application to use a proxy server](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-config-proxy-server-password-reset.md)**  
The Password Reset Windows Application supports the use of a proxy server. There are three options for configuring the proxy server.
-   **[Enable the Password Reset Windows Application to set the display language for the session](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-display-language-password-reset.md)**  
When the Password Reset Windows Application starts, the application passes the Windows language code to the instance. The instance then dynamically sets the language for the guest user session.
-   **[Integrate McAfee disk encryption with the Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-mcafee-disk-encrypt-password-reset.md)**  
You use ePolicy Orchestrator \(ePO\) to enable McAfee MDE 7.2 on a Windows desktop computer to support the Password Reset Windows Application.
-   **[Customize the Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-customize-password-reset.md)**  
You can customize the appearance and other aspects of the application.
-   **[Limitations of the Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-restrictions-password-reset.md)**  
The Password Reset Windows Application has a few limitations.
-   **[Uninstall the Password Reset Windows Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-uninstall-password-reset.md)**  
You can run either an EXE or an MSI file to uninstall the application.

**Parent Topic:**[Password Reset](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/password-reset-landing-page.md)