Create a custom Password Reset verification

---
title: Create a custom Password Reset verification
description: Use a verification type in the base system as a template to design a custom verification. The Password Reset Windows Application does not support custom verifications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/password-reset/t\_CreatePWRVerFromVerType.html
release: australia
product: Password Reset
classification: password-reset
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Customizing Password Reset processes, Configuring Password Reset, Password Reset, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Create a custom Password Reset verification

Use a verification type in the base system as a template to design a custom verification. The Password Reset Windows Application does not support custom verifications.

## Before you begin

Role required: password\_reset\_admin

Review the verification types that are provided in the base system to determine whether to create a custom verification type. Then review the verification type components to develop. For more information about verification types in the base system, see [Verification types in the base system](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/verification-types-in-the-base-system.md).

## Procedure

1.  Navigate to **All** > **Password Reset** > **Verifications**.

2.  Click **New**, enter a unique and meaningful **Name** and **Description**, and then fill in the form.

    For information about the fields on the Password Reset Verification form, see [Password Reset Verification form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/password-reset-verification-form.md).

3.  Click **Submit**.

    **Note:** Each verification type has properties that control the user experience. Review the property settings and update as needed.


**Parent Topic:**[Customizing Password Reset processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/customizing-password-reset.md)