Configure a proxy server using PAC file \(automatic configuration script method\)

task australia Updated Sep 10, 2026 1 min read win-proxy-server-pac-file-password-reset.md

Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings.

Before you begin

Role required: Windows system administrator

About this task

The Password Reset Windows Application internal classes automatically pick the configuration that is done using Use automatic configuration script at the Internet Explorer level. If you configure the proxy at Internet Explorer, level all the changes done at a remote proxy level are applicable in the Password Reset Windows Application as well.

Procedure

On the Internet Explorer Tools menu, select Internet options.
On the Connections tab, click LAN settings.

[Omitted image "Internet-options.png"] Alt text: Internet options
Select the Use automatic configuration script check box.

[Omitted image "lan.png"] Alt text: Use automatic configuration script
In the Address field, enter the PAC file location on the network.
Click OK.

PAC file with registry setting
In this proxy configuration, the Proxy Auto-Configuration (PAC) file can be configured in Password Reset Windows Application registry settings.

Parent Topic:Configure the Password Reset Windows Application to use a proxy server

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---
title: Configure a proxy server using PAC file \(automatic configuration script method\)
description: Configure the Proxy Auto-Configuration \(PAC\) file or Windows proxy auto detection \(WPAD\) using the Internet Explorer \(IE\) settings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/password-reset/win-proxy-server-pac-file-password-reset.html
release: australia
product: Password Reset
classification: password-reset
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure the Password Reset Windows Application to use a proxy server, Installing and configuring Password Reset Windows Application, Password Reset, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure a proxy server using PAC file \(automatic configuration script method\)

Configure the Proxy Auto-Configuration \(PAC\) file or Windows proxy auto detection \(WPAD\) using the Internet Explorer \(IE\) settings.

## Before you begin

Role required: Windows system administrator

## About this task

The Password Reset Windows Application internal classes automatically pick the configuration that is done using **Use automatic configuration script** at the Internet Explorer level. If you configure the proxy at Internet Explorer, level all the changes done at a remote proxy level are applicable in the Password Reset Windows Application as well.

## Procedure

1. On the Internet Explorer Tools menu, select **Internet options**.

2. On the **Connections** tab, click **LAN settings**.

\[Omitted image "Internet-options.png"\] Alt text: Internet options

3. Select the **Use automatic configuration script** check box.

\[Omitted image "lan.png"\] Alt text: Use automatic configuration script

4. In the **Address** field, enter the PAC file location on the network.

5. Click **OK**.

- **[PAC file with registry setting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-pac-file-with-registry-setting.md)**
In this proxy configuration, the Proxy Auto-Configuration \(PAC\) file can be configured in Password Reset Windows Application registry settings.

**Parent Topic:**[Configure the Password Reset Windows Application to use a proxy server](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/password-reset/win-config-proxy-server-password-reset.md)