Request an exception for Dynamic Mapping

task australia Updated Sep 10, 2026 1 min read pace-request-exception-dynamic-mapping.md

Request an exception on policies that are dynamically mapped to conditions.

Before you begin

You need to have the Governance, Risk, and Compliance (GRC) application installed to have the Request Exception button to show up on the mappings list. If you don't have the GRC application, see the topic.

Role required: sn_pace.admin

Procedure

Navigate to **** > Mappings > Dynamic Mappings.
Select the check box of the mapped policy you want to request an exception for.
Click Request exception.

[Omitted image "pace-request-policy-exception.jpg"] Alt text: Request Policy Exception page.
In the Request policy exception form, fill in the fields.

Field	Description
Deployable	Select the name of the deployable you want to request an exception for.Note: The list of deployables is not filtered and all possible deployables will be available to be selected without filtering based on the dynamic mapping condition.
Reason for exception	Select a reason type why the exception is being requested.
Policy	Name of the policy.
Business justification	Explanation why the exception is being requested.
Requested start date	Select the date when this exception is submitted.
Requested end date	Select a date when you want this exception to be approved by.

5. Click **Request**.

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---
title: Request an exception for Dynamic Mapping
description: Request an exception on policies that are dynamically mapped to conditions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/policy-as-code-engine-pace/pace-request-exception-dynamic-mapping.html
release: australia
product: Policy as Code Engine \(PaCE\)
classification: policy-as-code-engine-pace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Map policies using Dynamic Mapping, PaCE mapping, Manage PaCE policies, Administer PaCE policies, Policy as Code Engine \(PaCE\), Extend ServiceNow AI Platform capabilities]
---

# Request an exception for Dynamic Mapping

Request an exception on policies that are dynamically mapped to conditions.

## Before you begin

You need to have the Governance, Risk, and Compliance \(GRC\) application installed to have the Request Exception button to show up on the mappings list. If you don't have the GRC application, see the  topic.

Role required: sn\_pace.admin

## Procedure

1.  Navigate to **** &gt; **Mappings** &gt; **Dynamic Mappings**.

2.  Select the check box of the mapped policy you want to request an exception for.

3.  Click **Request exception**.

    \[Omitted image "pace-request-policy-exception.jpg"\] Alt text: Request Policy Exception page.

4.  In the Request policy exception form, fill in the fields.

<table id="table_vv5_lkf_syb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Deployable

</td><td>

Select the name of the deployable you want to request an exception for.**Note:** The list of deployables is not filtered and all possible deployables will be available to be selected without filtering based on the dynamic mapping condition.

</td></tr><tr><td>

Reason for exception

</td><td>

Select a reason type why the exception is being requested.

</td></tr><tr><td>

Policy

</td><td>

Name of the policy.

</td></tr><tr><td>

Business justification

</td><td>

Explanation why the exception is being requested.

</td></tr><tr><td>

Requested start date

</td><td>

Select the date when this exception is submitted.

</td></tr><tr><td>

Requested end date

</td><td>

Select a date when you want this exception to be approved by.

</td></tr></tbody>
</table>5.  Click **Request**.