Average ratings

---
title: Average ratings
description: The Average Ratings view displays a bar chart of the weighted average rating for each question in a category.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/r\_AverageRatings.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quiz scorecards, View a quiz designer scorecard, View a quiz result, Quiz designer, Using Quizzes, Quizzes, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Average ratings

The Average Ratings view displays a bar chart of the weighted average rating for each question in a category.

Use this view to learn how individual questions affect the overall rating for the category. Select a category from the second choice list above the chart. Ratings are only calculated for [scored questions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_ConfigureAScoredQuestion.md)

\[Omitted image "QuizScorecardAverageRatings.png"\] Alt text:

To view the effect of each question's ratings on the entire category's ratings, point to the colored bar. The pop-up box shows the percentage of the total ratings represented by each individual question's weighted average.

\[Omitted image "QuizScorecardRatingDetail.png"\] Alt text:

**Parent Topic:**[Quiz scorecards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_QuizScorecards.md)