Data types for assessments
Metric data types have functions that depend on the method that you select.
|
Data type |
Compatible methods |
Description |
|---|---|---|
|
Attachment |
Assessment |
On questionnaires, users attach one or more files to a question. |
|
Checkbox |
Assessment |
On questionnaires, users select a check box next to a statement or leave it cleared. [Omitted image "CheckboxDataType.png"] Alt text: Check box Set the Scale definition field to High if a selected check box equates to a good score. |
|
Choice |
Assessment |
On questionnaires, users select a value from a list of custom answer options. Create a metric definition for each answer option.[Omitted image "ChoiceDataType.png"] Alt text: Choice |
|
Date |
Assessment |
On questionnaires, users select a date.[Omitted image "DateDataType.png"] Alt text: Date |
|
Date/Time |
Assessment |
On questionnaires, users select a date and time.[Omitted image "DateTimeDataType.png"] Alt text: Date/Time |
|
Duration |
Script |
When the script runs, the system populates the Duration value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script. |
|
Likert Scale |
Assessment |
On questionnaires, users select a value from a custom scale of answer options. Create a metric definition for each answer option, which is represented by a radio button on the scale. A Likert scale metric that evaluates an application's ease of use might have the metric definitions Easy, Average, and Difficult.If you want to reuse a series of answer options for multiple metrics, create a metric template and use the Template data type instead of the Likert Scale data type. [Omitted image "LikertScaleDataType.png"] Alt text: Likert Scale |
|
Number |
Assessment, Script |
Assessment: On questionnaires, users enter a number. [Omitted image "NumberAssessmentDataType.png"] Alt text: Number Script: When the script runs, the system populates the Actual value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script. |
|
Percentage |
Assessment, Script |
Assessment On questionnaires, users enter a number. [Omitted image "PercentageAssessmentDataType.png"] Alt text: Percentage Script When the script runs, the system populates the Actual value and Scaled value fields on the Metric Result form with the appropriate values from the actual_result and scaled_result variables in the metric script. |
|
String |
Assessment |
On questionnaires, users enter text. The size of the string field depends on the String option you select: [Omitted image "StringSingleLineDataType.png"] Alt text: String [Omitted image "StringSingleLineWideDataType.png"] Alt text: String single line wide data type [Omitted image "StringMultilineDataType.png"] Alt text: Additional comments |
|
Template |
Assessment |
On questionnaires, users select a value from a predefined series of answer options. There must be at least one template defined to use this data type. For a template, there is a template definition for each answer option, which is represented by a radio button. |
|
Yes/No |
Assessment |
On questionnaires, users select Yes or No from a list. [Omitted image "YesNoDataType.png"] Alt text: Yes/No Set the Scale definition field to High if selecting Yes equates to a better score. |
Related topics
Create an assessment metric definition
Update a metric minimum and maximum value to match a template
--- title: Data types for assessments description: Metric data types have functions that depend on the method that you select. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/r\_DataTypes.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Assessments reference, Assessments, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Data types for assessments Metric data types have functions that depend on the method that you select. <table id="table_jkh_gtr_z4"><thead><tr><th> Data type </th><th> Compatible methods </th><th> Description </th></tr></thead><tbody><tr><td> Attachment </td><td> Assessment </td><td> On questionnaires, users attach one or more files to a question. </td></tr><tr><td> Checkbox </td><td> Assessment </td><td> On questionnaires, users select a check box next to a statement or leave it cleared. \[Omitted image "CheckboxDataType.png"\] Alt text: Check box Set the **Scale definition** field to **High** if a selected check box equates to a good score. </td></tr><tr><td> Choice </td><td> Assessment </td><td> On questionnaires, users select a value from a list of custom answer options. Create a metric definition for each answer option.\[Omitted image "ChoiceDataType.png"\] Alt text: Choice </td></tr><tr><td> Date </td><td> Assessment </td><td> On questionnaires, users select a date.\[Omitted image "DateDataType.png"\] Alt text: Date </td></tr><tr><td> Date/Time </td><td> Assessment </td><td> On questionnaires, users select a date and time.\[Omitted image "DateTimeDataType.png"\] Alt text: Date/Time </td></tr><tr><td> Duration </td><td> Script </td><td> When the script runs, the system populates the **Duration value** and **Scaled value** fields on the Metric Result form with the appropriate values from the *actual\_result* and *scaled\_result* variables in the metric script. </td></tr><tr><td> Likert Scale </td><td> Assessment </td><td> On questionnaires, users select a value from a custom scale of answer options. Create a metric definition for each answer option, which is represented by a radio button on the scale. A Likert scale metric that evaluates an application's ease of use might have the metric definitions **Easy**, **Average**, and **Difficult**.If you want to reuse a series of answer options for multiple metrics, create a metric template and use the Template data type instead of the Likert Scale data type. \[Omitted image "LikertScaleDataType.png"\] Alt text: Likert Scale </td></tr><tr><td> Number </td><td> Assessment, Script </td><td> **Assessment**: On questionnaires, users enter a number. \[Omitted image "NumberAssessmentDataType.png"\] Alt text: Number **Script**: When the script runs, the system populates the **Actual value** and **Scaled value** fields on the [Metric Result](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_ViewAMetricResult.md) form with the appropriate values from the *actual\_result* and *scaled\_result* variables in the metric script. </td></tr><tr><td> Percentage </td><td> Assessment, Script </td><td> **Assessment** On questionnaires, users enter a number. \[Omitted image "PercentageAssessmentDataType.png"\] Alt text: Percentage **Script** When the script runs, the system populates the **Actual value** and **Scaled value** fields on the Metric Result form with the appropriate values from the *actual\_result* and *scaled\_result* variables in the metric script. </td></tr><tr><td> String </td><td> Assessment </td><td> On questionnaires, users enter text. The size of the string field depends on the String option you select: \[Omitted image "StringSingleLineDataType.png"\] Alt text: String \[Omitted image "StringSingleLineWideDataType.png"\] Alt text: String single line wide data type \[Omitted image "StringMultilineDataType.png"\] Alt text: Additional comments </td></tr><tr><td> Template </td><td> Assessment </td><td> On questionnaires, users select a value from a predefined series of answer options. There must be at least one template defined to use this data type. For a template, there is a template definition for each answer option, which is represented by a radio button. </td></tr><tr><td> Yes/No </td><td> Assessment </td><td> On questionnaires, users select **Yes** or **No** from a list. \[Omitted image "YesNoDataType.png"\] Alt text: Yes/No Set the **Scale definition** field to **High** if selecting **Yes** equates to a better score. </td></tr></tbody> </table>**Parent Topic:**[Assessments reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/assessment-reference.md) **Related topics** [Assessment metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_AssessmentMetrics.md) [Create an assessment metric definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_CreateAMetricDefinition.md) [Update a metric minimum and maximum value to match a template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_UpdAMetrMinMaxValToMatchATmplate.md)
| title | Data types for assessments |
| description | Metric data types have functions that depend on the method that you select. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/r\_DataTypes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Assessments referenceAssessmentsAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |