Review and fix article health scores

---
title: Review and fix article health scores
description: The edit view of a knowledge article displays an article overview that flags article level issues such as duplicate articles, article health score, usage insights and article optimization. You can review and fix these issues directly from within the article.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/review-and-fix-article-health-scores.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Knowledge Center, Knowledge Center, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---

# Review and fix article health scores

The edit view of a knowledge article displays an article overview that flags article level issues such as duplicate articles, article health score, usage insights and article optimization. You can review and fix these issues directly from within the article.

## Before you begin

Role required: agent

## Procedure

1.  Navigate to **All** > **Knowledge** > **Knowledge Center** > **List**.

2.  Open an article from the list menu.

3.  Select **Edit** to open the article in the **Article Editor** window.

4.  Select the **Overview** icon from the side panel of the article editor window to view various feature cards such as Duplicate articles, Health score, Article Optimization and so on.

5.  Select each of the cards to view if any issues are detected in that section.

6.  Select **Checkout**, then review the article and apply the changes suggested in the cards to improve the scores.

7.  **Save** to apply the changes to the article.