Self-service

---
title: Self-service
description: The Self-Service application gives supported end users a clean, simple front end to their IT support organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/self-service/self-service-landing.html
release: australia
product: Self-service
classification: self-service
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Self-service

The Self-Service application gives supported end users a clean, simple front end to their IT support organization.

## Get started

<table id="table_xwz_dt2_pzb" class="nav-card"><tbody><tr><td>

[Explore Self-service\[Omitted image "bus-explore.svg"\] Alt text:The Self-Service application gives supported end users a clean, simple front end to their IT support organization.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/r_EmployeeSelfService.md)

</td><td>

[Configure Self-Service\[Omitted image "bus-sdlc.svg"\] Alt text:Use ServiceNow's web-based interface to add new items to a request.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/t_AddNewRequestItems.md)

</td></tr><tr><td>

[Explore Service Delegation\[Omitted image "bus-3-person.svg"\] Alt text:Service delegation is the ability to designate other users to view and interact with approvals sent or tasks assigned to you](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/c_ServiceDelegation.md)

</td><td>

[Configure Service Delegation\[Omitted image "bus-learn.svg"\] Alt text:Learn how to delegate approvals and tasks to another user, configure your user profile form to display the Delegates related list.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/add-delegates-related-list.md)

</td></tr></tbody>
</table>-   **[Exploring Self-service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/r_EmployeeSelfService.md)**  
The Self-Service application gives supported end users a clean, simple front end to their IT support organization.

**Parent Topic:**[Manage service capabilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/manage-services.md)