View request status

---
title: View request status
description: View the status of a request to see its progress, and determine when it may be fulfilled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/self-service/t\_ViewRequestStatus.html
release: australia
product: Self-service
classification: self-service
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service catalog requests, Exploring Self-service, Self-service, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# View request status

View the status of a request to see its progress, and determine when it may be fulfilled.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Self-Service** > **Requested Items**.

2.  Click your order number to view details.

3.  View the order's progress in the **Stage** field.

    \[Omitted image "RequestStatus.png"\] Alt text: Requested Item form

4.  Check the **Backordered** field, and if the item is backordered, review comments for information about its return to stock.


**Parent Topic:**[Service catalog requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/self-service/p_ServiceCatalogRequests.md)