Legacy flexible checkout and delivery forms

---
title: Legacy flexible checkout and delivery forms
description: ServiceNow includes several options that provide administrators some control over content in service catalog template-driven forms.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/c\_FlexibleCheckoutAndDeliveryForms.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cart layout, Service Catalog customization, Types of catalog items, Explore, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Legacy flexible checkout and delivery forms

ServiceNow includes several options that provide administrators some control over content in service catalog template-driven forms.

Some service catalog forms, such as the checkout form, are generated from templates, instead of being data-driven like other forms in the system, such as the Incident form.

Template-driven forms provide enhanced look-and-feel over standard data-driven forms, but they provide more limited control over the form content.

**Note:**

It is recommended that you use cart layout records to configure cart layouts. Using cart layout records lets you configure the service catalog cart without writing and maintaining scripts.

-   **[Modifications in the delivery screen](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_ModifyTheDeliveryScreen.md)**  
In the final checkout step, a summary screen provides a list of all items and services ordered.
-   **[Modifications in the checkout form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_ModifyTheCheckoutForm.md)**  
You can modify the checkout form to use an alternate description field or to add request item number for each line.

**Parent Topic:**[Cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_ConfigureCartLayout.md)