Catalog Agent
reference australia Updated Sep 10, 2026 1 min read catalog-agent-reference-1.md
Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests.
- Catalog Agent conversational status conditions
Conditions that determine whether a catalog item can deliver a fully conversational experience in the Premium chat interface.
Parent Topic:Reference
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--- title: Catalog Agent description: Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/catalog-agent-reference-1.html release: australia product: Service Catalog classification: service-catalog topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Conversational Catalog Requests reference, Conversational Catalog Requests, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Catalog Agent Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests. - **[Catalog Agent conversational status conditions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/catalog-conv-limitations.md)** Conditions that determine whether a catalog item can deliver a fully conversational experience in the Premium chat interface. **Parent Topic:**[Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/catalog-agent-reference.md)
| title | Catalog Agent |
| description | Use this reference to understand the Catalog Agent capabilities, supported request types, constraints, and key considerations when deploying conversational catalog requests. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/catalog-agent-reference-1.html |
| release | australia |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Conversational Catalog Requests referenceConversational Catalog RequestsService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |