AI Authoring for Catalog Builder reference

---
title: AI Authoring for Catalog Builder reference
description: Reference topics provide additional information about configuration properties, roles, and more.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/catalog-item-generation-reference.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [generative AI, AI Authoring for Catalog Builder]
breadcrumb: [AI Authoring for Catalog Builder, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# AI Authoring for Catalog Builder reference

Reference topics provide additional information about configuration properties, roles, and more.

-   **[Things to know while creating items using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/things-to-know-while-creating-items-using-ai.md)**  
Use AI-assisted authoring to create catalog items in Catalog Builder, letting you describe what you need in plain language instead of manually configuring each field or record.
-   **[Suggestions to describe catalog items](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/how-to-describe-catalog-item.md)**  
AI uses the description that you write to generate a catalog item for you. If you're using AI for creating a catalog item, use these suggestions to describe your catalog item.
-   **[Catalog item standards for catalog item generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/guidance-for-catalog-item-creation.md)**  
The Catalog Item Standards knowledge base contains a knowledge base article. This article called Catalog Best Practices, has best practices that help AI provide guidance during catalog item creation in Catalog Builder.
-   **[Catalog item generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/now-assist-catalog-item-generation.md)**  
Use the Catalog item generation skill to create catalog items of your choice using AI.
-   **[Refine content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/now-assist-refine-content.md)**  
Use the refine content skill to shorten, elaborate, rephrase, or generate content in the fields by using AI.
-   **[Standard Ticket Page Summarization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/now-assist-in-standard-ticket-page.md)**  
The Standard Ticket Page Summarization skill allows you to display summaries generated by ServiceNow Otto, providing overviews of recent activities and ticket details.
-   **[Catalog item form slot-fill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/catalog-item-form-slot-fill.md)**  
With the catalog item form slot-fill skill, generative AI can automatically complete catalog item forms based on what users search for.

**Parent Topic:**[AI Authoring for Catalog Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/now-assist-for-catalog-generation.md)