Configure a default width for Service Catalog variables

task australia Updated Sep 10, 2026 1 min read configure-variable-width.md
Raw file servicenow.com

Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.

Before you begin

Role required: admin

About this task

A default width size cannot be set or does not apply to the following variables:

  • The break, container end, container split, container start, and label variables.
  • Any variable placed in a container with two-column layout.
  • A variable set with a two-column layout.
  • Any variable that is created with a custom width set in the Variable width field on the Variable form. For details, see Create a service catalog variable. The custom width for the variable overrides the default width set for the variable type.

Note: Custom variable widths are not supported in either Now® Mobile or Service Portal.

Procedure

  1. Navigate to All > Service Catalog > Catalog Variables > Variable Default Size.

  2. For each variable type, select a default width.

25%

Configures the variable to span 25% of the available screen size.

50%

Configures the variable to span 50% of the available screen size. By default, some variables require a minimum of 50% width.

75%

Configures the variable to span 75% of the available screen size.

100%

Configures the variable to span 100% of the available screen size.

3. Select **Save**.

Parent Topic:Types of catalog items

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