Custom and Custom with label
concept australia Updated Sep 10, 2026 3 min read custom.md
The custom variable inserts a UI macro into the catalog item. Custom with label variable inserts a UI macro with a label.
Custom
This variable inserts a UI macro into the catalog item.
UI macros in the service catalog do not support the following glide_list functions: clickthrough, slushbucket editing, and email field.
- Use phase one Jelly only for any UI macros added as variables. Phase two Jelly within the macro is not processed and appears on the page as standard content.
- This variable is not yet supported on Classic Mobile devices.
- This variable is supported in Service Portal through widgets. Create a widget with the same functionality as that of a macro and link the widget with the variable.
[Omitted image "Macro.png"] Alt text: A Custom variable
Custom with label
This variable inserts a UI macro with a label.
- This variable is not yet supported on Classic Mobile devices.
- This variable is supported in Service Portal through widgets. Create a widget with the same functionality as that of a macro with label, and link it with the variable.
[Omitted image "MacroWithLabel.png"] Alt text: A Custom with label variable
Parent Topic:Types of service catalog variables
Related topics
Container start, container split, and container end
97 lines · 2.7 KB
--- title: Custom and Custom with label description: The custom variable inserts a UI macro into the catalog item. Custom with label variable inserts a UI macro with a label. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/custom.html release: australia product: Service Catalog classification: service-catalog topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Types of service catalog variables, Service catalog variables, Service Catalog Reference, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Custom and Custom with label The custom variable inserts a UI macro into the catalog item. Custom with label variable inserts a UI macro with a label. ## Custom This variable inserts a UI macro into the catalog item. UI macros in the service catalog do not support the following glide\_list functions: clickthrough, slushbucket editing, and email field. - Use phase one Jelly only for any UI macros added as variables. Phase two Jelly within the macro is not processed and appears on the page as standard content. - This variable is not yet supported on Classic Mobile devices. - This variable is supported in Service Portal through widgets. Create a widget with the same functionality as that of a macro and link the widget with the variable. \[Omitted image "Macro.png"\] Alt text: A Custom variable ## Custom with label This variable inserts a UI macro with a label. - This variable is not yet supported on Classic Mobile devices. - This variable is supported in Service Portal through widgets. Create a widget with the same functionality as that of a macro with label, and link it with the variable. \[Omitted image "MacroWithLabel.png"\] Alt text: A Custom with label variable **Parent Topic:**[Types of service catalog variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/r_VariableTypes.md) **Related topics** [Attachment]() [Break]() [Check box]() [Container start, container split, and container end]() [Date, Date and time, and Duration]() [Email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/email.md) [HTML]() [IP Address]() [Label]() [List collector]() [Lookup multiple choice]() [Lookup select box]() [Masked]() [Multi-line text]() [Multiple choice]() [Numeric scale]() [Reference]() [Requested for]() [Rich Text Label]() [Select box]() [Single-line text]() [UI page]() [URL]() [Wide single-line text]() [Yes/No]() [Variable support in various channels]()
| title | Custom and Custom with label |
| description | The custom variable inserts a UI macro into the catalog item. Custom with label variable inserts a UI macro with a label. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/custom.html |
| release | australia |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Types of service catalog variablesService catalog variablesService Catalog ReferenceService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |