Enable notifications in Now Mobile

task australia Updated Sep 10, 2026 1 min read enable-notification-mobile.md
Raw file servicenow.com

Allow push notifications on your mobile device when there is an update for a request.

Before you begin

Role required: admin

Procedure

  1. Tap Notifications in the navigation bar.

  2. Tap the Enable notifications radio button.

    You will receive a notification in any of the following scenarios.

    • Request Completed (one RITM)
    • Request Completed (multiple RITM)
    • Request not Processed
    • Approval Record Assigned - RITM
    • Approval Record Assigned - Request
    • Request Rejected
    • Agent adds comment to Requested Item

Parent Topic:Request experience in Now Mobile

Related topics

Configure catalogs

Browse catalog items using the catalog hierarchy

Submit and track a request

Create a quick action in your mobile applications

Enable the cart in Now Mobile

Edit the label of Submit button for a record producer

Configure Now Mobile properties

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