Enable notifications in Now Mobile
task australia Updated Sep 10, 2026 1 min read enable-notification-mobile.md
Allow push notifications on your mobile device when there is an update for a request.
Before you begin
Role required: admin
Procedure
-
Tap Notifications in the navigation bar.
-
Tap the Enable notifications radio button.
You will receive a notification in any of the following scenarios.
- Request Completed (one RITM)
- Request Completed (multiple RITM)
- Request not Processed
- Approval Record Assigned - RITM
- Approval Record Assigned - Request
- Request Rejected
- Agent adds comment to Requested Item
Parent Topic:Request experience in Now Mobile
Related topics
Browse catalog items using the catalog hierarchy
Create a quick action in your mobile applications
58 lines · 1.7 KB
---
title: Enable notifications in Now Mobile
description: Allow push notifications on your mobile device when there is an update for a request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/enable-notification-mobile.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Request experience in Now Mobile, Service Catalog in mobile, Integrating Service Catalog, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Enable notifications in Now Mobile
Allow push notifications on your mobile device when there is an update for a request.
## Before you begin
Role required: admin
## Procedure
1. Tap **Notifications** in the navigation bar.
2. Tap the **Enable notifications** radio button.
You will receive a notification in any of the following scenarios.
- Request Completed \(one RITM\)
- Request Completed \(multiple RITM\)
- Request not Processed
- Approval Record Assigned - RITM
- Approval Record Assigned - Request
- Request Rejected
- Agent adds comment to Requested Item
**Parent Topic:**[Request experience in Now Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/now-mobile-catalog.md)
**Related topics**
[Configure catalogs]()
[Browse catalog items using the catalog hierarchy]()
[Submit and track a request]()
[Create a quick action in your mobile applications]()
[Enable the cart in Now Mobile]()
[Edit the label of Submit button for a record producer]()
[Configure Now Mobile properties]()
| title | Enable notifications in Now Mobile |
| description | Allow push notifications on your mobile device when there is an update for a request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/enable-notification-mobile.html |
| release | australia |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Request experience in Now MobileService Catalog in mobileIntegrating Service CatalogService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |