Get started with the mobile app for Approvals
task australia Updated Sep 10, 2026 1 min read get-started-mobile-cat-requests.md
Access the My Approvals application instance on your mobile app to manage approval requests using your mobile device.
Before you begin
Role required: business_stakeholder or approver_user
About this task
Download the ServiceNow® mobile application on an iOS platform from the Apple App Store or on an Android platform from the Google Play Store.
Procedure
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Open the mobile app and tap the plus icon ([Omitted image "mobileAddInstance.png"] Alt text: plus icon).
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Add a ServiceNow instance. For more information on adding the instance, refer to Add a ServiceNow instance.
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Tap My Approvals to start managing your requests.
Parent Topic:Fulfiller experience in Mobile Agent
Related topics
43 lines · 1.8 KB
--- title: Get started with the mobile app for Approvals description: Access the My Approvals application instance on your mobile app to manage approval requests using your mobile device. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/get-started-mobile-cat-requests.html release: australia product: Service Catalog classification: service-catalog topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Fulfiller experience in Mobile Agent, Service Catalog in mobile, Integrating Service Catalog, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Get started with the mobile app for Approvals Access the My Approvals application instance on your mobile app to manage approval requests using your mobile device. ## Before you begin Role required: business\_stakeholder or approver\_user ## About this task Download the ServiceNow® mobile application on an iOS platform from the Apple App Store or on an Android platform from the Google Play Store. ## Procedure 1. Open the mobile app and tap the plus icon \(\[Omitted image "mobileAddInstance.png"\] Alt text: plus icon\). 2. Add a ServiceNow instance. For more information on adding the instance, refer to [Add a ServiceNow instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/login-end-user.md). 3. Tap **My Approvals** to start managing your requests. **Parent Topic:**[Fulfiller experience in Mobile Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/itsm-mobile-request-approval.md) **Related topics** [Agent mobile app](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/mobile/mobile-experience.md)
| title | Get started with the mobile app for Approvals |
| description | Access the My Approvals application instance on your mobile app to manage approval requests using your mobile device. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/get-started-mobile-cat-requests.html |
| release | australia |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Fulfiller experience in Mobile AgentService Catalog in mobileIntegrating Service CatalogService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |