Types of catalog items

---
title: Types of catalog items
description: Service Catalog offers a few types of catalog items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/r\_ExtendedCatalogItemFunctions.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Types of catalog items

Service Catalog offers a few types of catalog items.

The basic Service Catalog item types include:

-   Record producers: giving alternative ways of adding information such as Incidents via the service catalog.
-   Order guides: to group multiple catalog items in one request.
-   Content Items: catalog items which provide information instead of goods or services.
-   Standard catalog items

-   **[Record Producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_RecordProducer.md)**  
A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog.
-   **[Order guides](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_ServiceCatalogOrderGuides.md)**  
Order guide submits a single service catalog request that generates several items.
-   **[Define a content item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_AddingContentItemServiceCatalog.md)**  
A content item is a service catalog item that provides information instead of goods or services.
-   **[Configure a default width for Service Catalog variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/configure-variable-width.md)**  
Configure the default width for variables on a catalog item page to specify what percentage of the screen size that it can span.
-   **[Define a regular expression for a variable](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/define-regex-vrble.md)**  
Define a regular expression \(regex\) to validate a variable value.
-   **[Pass variables between tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_PassingVariablesBetweenTasks.md)**  
Pass variables from one step of the fulfillment process to another.
-   **[Create or edit a catalog item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_DefineACatalogItem.md)**  
Define individual catalog items using Service Catalog. You can create, edit, and copy catalog items.
-   **[Add a catalog item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_AssignItemToAddlCatalogsCategory.md)**  
Service Catalog enables you to add a catalog item to multiple catalogs and categories.
-   **[Service Catalog customization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/p_ServiceCatalogCustomization.md)**  
Service Catalog enables you to customize the catalog in various ways.

**Parent Topic:**[Exploring Service Catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/exploring-service-catalog.md)