Service Catalog considerations

concept australia Updated Sep 10, 2026 1 min read request-cat-use-case-trouble.md
Raw file servicenow.com

Consider these points while implementing the CSDM framework.

  • The Product Catalog builds on the Service Catalog. Product catalogs specify the product models that are available for use. Product-specific attributes are captured in each catalog item. You can create product catalogs for each type of products in your portfolio.

  • You can create catalog types that reflect the types of offered products and services.

Parent Topic:Service Catalog and CSDM

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