Service Catalog parameters

reference australia Updated Sep 10, 2026 1 min read service-catalog-parameters.md
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You can use the Service Catalog parameters to identify the parent mapping configuration for a request, and join the service catalog flow from any other flow. For example, from an incident flow, you can create a request, and associate the request with the incident.

These parameters are passed in the application URL.

Name

Description

sysparm_parent_sys_id

sys_id of the source record that is passed to the target record generated from it.Format is sysparm_parent_sys_id= <sys_id of the parent>. For example, sysparm_parent_sys_id=85071a1347c12200e0ef563dbb9a71c1.

sysparm_parent_table

Name of the parent table from which the catalog request is created.Format is sysparm_parent_table=<name of the parent table>. For example, sysparm_parent_table=incident.

sysparm_view

Type of the catalog view.Format is sysparm_view=<name of the catalog view>. For example, sysparm_view=catalog_default.

Note: This is only applicable in Platform.

sysparm_processing_hint

Specifies a processing hint.Format is sysparm_processing_hint=setfield:request.parent=<incident sys_id>. For example, sysparm_processing_hint=setfield:request.parent=85071a1347c12200e0ef563dbb9a71c1.

Note: If specified, this parameter overrides the configuration in the Request Parent Mapping sub-module.

**Parent Topic:**[Service Catalog Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/service-catalog-reference.md)

Related topics

[bundle-itsm.create-request-from-incident]

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