Configure Service Catalog preview screens
You can configure shopping cart preview screens for the one-step and two-step carts, for the wish list, and for the Classic Mobile app.
Parent Topic:Cart layout
Configure the wish list screen
Using Service Catalog, customize the cart preview screen for wish list items.
Before you begin
Role required: admin, catalog_admin
About this task
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
-
Open the Cart Preview Screen (Wish List) record.
-
You can add/remove components, columns, buttons, and rename labels.
For more information, see Configure cart layout.
-
Click Update.
[Omitted image "WishlistCartPreview.png"] Alt text:
Configure Classic Mobile shopping cart screen
Using Service Catalog, customize the shopping cart screen that is displayed on mobile devices.
Before you begin
Important:
Mobile Classic Is Deprecated!
The App Has Been Removed From The Stores And Can No Longer Be Activated. We Are Not Offering Enhancements, Bug Fixes, Or Support For The App. See ServiceNow Classic Mobile App Deprecation Effective September 15, 2022.
Role required: admin, catalog_admin
About this task
The shopping cart on Classic Mobile devices always uses a two-step checkout process. You cannot modify widget macros or button labels on Classic Mobile devices.
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
-
Open the Cart Preview Screen (Classic Mobile) record.
-
You can add/remove components and buttons.
-
Click Update.
[Omitted image "Service_Catalog_Mobile_Shipping_Cart_View.png"] Alt text: Default mobile shopping cart screen
Configure a one-step shopping cart screen
Using Service Catalog, customize the shopping cart display screen for a one-step checkout process.
Before you begin
Role required: admin, catalog_admin
About this task
One-step checkout is the default checkout process for catalog items.
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
-
Open the Cart Preview Screen record.
-
You can add/remove components, columns, buttons, and rename title and button labels.
-
Click Update.
[Omitted image "1StepCheckoutScreen.png"] Alt text:
Configure a two-step shopping cart screen
Using Service Catalog, customize the shopping cart display screen for a two-step checkout process.
Before you begin
Role required: admin, catalog_admin
About this task
Changes made to the two-step record are visible only if the two-step checkout process is enabled in properties. By default, catalog items use a one-step checkout process.
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
-
Open the Cart Preview Screen (Two Step) record.
-
You can add/remove components, columns, buttons, and rename title and button labels.
For more information, see Configure cart layout.
In the Components tab, both Shipping Location and Shipping Address are not supported simultaneously. Deselect the selected component to select the other component.
If you enable Shipping Address in the Components tab, the editable Shipping address field is displayed in the cart preview screen. If you enable Shipping Location in the Components tab, the editable Shipping location field and a read-only Shipping address field are displayed in the cart preview screen.
-
Click Update.
[Omitted image "ShpngAdrssCartPrevw.png"] Alt text: Shopping cart preview screen for a two-step checkout process when shipping address in enabled.
[Omitted image "ShpngLoctnCartPrevw.png"] Alt text: Shopping cart preview screen for a two-step checkout process when shipping location in enabled.
---
title: Configure Service Catalog preview screens
description: You can configure shopping cart preview screens for the one-step and two-step carts, for the wish list, and for the Classic Mobile app.Using Service Catalog, customize the cart preview screen for wish list items.Using Service Catalog, customize the shopping cart screen that is displayed on mobile devices.Using Service Catalog, customize the shopping cart display screen for a one-step checkout process.Using Service Catalog, customize the shopping cart display screen for a two-step checkout process.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/service-catalog-screens.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Cart layout, Service Catalog customization, Types of catalog items, Explore, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Configure Service Catalog preview screens
You can configure shopping cart preview screens for the one-step and two-step carts, for the wish list, and for the Classic Mobile app.
**Parent Topic:**[Cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_ConfigureCartLayout.md)
## Configure the wish list screen
Using Service Catalog, customize the cart preview screen for wish list items.
### Before you begin
Role required: admin, catalog\_admin
### About this task
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Cart Preview Screen \(Wish List\)** record.
3. You can add/remove components, columns, buttons, and rename labels.
For more information, see [Configure cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_ConfigureCartLayout.md).
4. Click **Update**.
\[Omitted image "WishlistCartPreview.png"\] Alt text:
## Configure Classic Mobile shopping cart screen
Using Service Catalog, customize the shopping cart screen that is displayed on mobile devices.
### Before you begin
**Important:**
Mobile Classic Is Deprecated!
The App Has Been Removed From The Stores And Can No Longer Be Activated. We Are Not Offering Enhancements, Bug Fixes, Or Support For The App. See ServiceNow Classic Mobile App Deprecation Effective September 15, 2022.
Role required: admin, catalog\_admin
### About this task
The shopping cart on Classic Mobile devices always uses a two-step checkout process. You cannot modify widget macros or button labels on Classic Mobile devices.
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Cart Preview Screen \(Classic Mobile\)** record.
3. You can add/remove components and buttons.
4. Click **Update**.
\[Omitted image "Service\_Catalog\_Mobile\_Shipping\_Cart\_View.png"\] Alt text: Default mobile shopping cart screen
## Configure a one-step shopping cart screen
Using Service Catalog, customize the shopping cart display screen for a one-step checkout process.
### Before you begin
Role required: admin, catalog\_admin
### About this task
One-step checkout is the default checkout process for catalog items.
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Cart Preview Screen** record.
3. You can add/remove components, columns, buttons, and rename title and button labels.
See [Configure cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_ConfigureCartLayout.md).
4. Click **Update**.
\[Omitted image "1StepCheckoutScreen.png"\] Alt text:
## Configure a two-step shopping cart screen
Using Service Catalog, customize the shopping cart display screen for a two-step checkout process.
### Before you begin
Role required: admin, catalog\_admin
### About this task
Changes made to the two-step record are visible only if the [two-step checkout process is enabled](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/c_EnableATwoStepCheckout.md) in properties. By default, catalog items use a one-step checkout process.
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Cart Preview Screen \(Two Step\)** record.
3. You can add/remove components, columns, buttons, and rename title and button labels.
For more information, see [Configure cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/t_ConfigureCartLayout.md).
In the **Components** tab, both **Shipping Location** and **Shipping Address** are not supported simultaneously. Deselect the selected component to select the other component.
If you enable **Shipping Address** in the **Components** tab, the editable **Shipping address** field is displayed in the cart preview screen. If you enable **Shipping Location** in the **Components** tab, the editable **Shipping location** field and a read-only **Shipping address** field are displayed in the cart preview screen.
4. Click **Update**.
\[Omitted image "ShpngAdrssCartPrevw.png"\] Alt text: Shopping cart preview screen for a two-step checkout process when shipping address in enabled.
\[Omitted image "ShpngLoctnCartPrevw.png"\] Alt text: Shopping cart preview screen for a two-step checkout process when shipping location in enabled.
| title | Configure Service Catalog preview screens |
| description | You can configure shopping cart preview screens for the one-step and two-step carts, for the wish list, and for the Classic Mobile app.Using Service Catalog, customize the cart preview screen for wish list items.Using Service Catalog, customize the shopping cart screen that is displayed on mobile devices.Using Service Catalog, customize the shopping cart display screen for a one-step checkout process.Using Service Catalog, customize the shopping cart display screen for a two-step checkout process. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/service-catalog-screens.html |
| release | australia |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Cart layoutService Catalog customizationTypes of catalog itemsExploreService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |