Service Catalog administration

task australia Updated Sep 10, 2026 1 min read t_ServiceCatalogAdministration.md
Raw file servicenow.com

Service Catalog enables an administrator to configure the service catalog.

Before you begin

Role required: admin

About this task

Procedure

  1. Navigate to All > Service Catalog > Maintain Items or Service Catalog > Maintain Categories.

  2. Open an item or category, and then configure the related lists in the form to add Available for Department and Available for Company.

  3. Click Update to save the form layout.

  4. Open the item or category you wish to secure and add companies and departments to related lists.

    The item or category is available only for the companies and departments listed. If no companies or departments are listed, then the item or category is available to all companies or departments.

Parent Topic:Legacy service catalog access controls

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